Friday, March 11, 2016

Why North American Smartphone Growth Is Slowing

North American smartphone sales grew at a faster pace than global sales in 2015, but North American unit and dollar sales went south in the fourth quarter, research company  GfK said.

North America will underperform the global market in 2016, with unit sales up only 1.6 percent and dollar volume falling 0.9 percent, the company added.

Read the entire article here courtesy of Twice.

Thursday, March 10, 2016

Social Media Customer Service Declines

Once heralded as the future of customer service, social media has mostly failed to deliver on these bold promises, according to a new survey conducted by NICE Systems and the Boston Consulting Group, who polled 1,704 people around the world about their interactions with financial, telecom, and insurance service providers.

After more than doubling from 16% in 2011 to 36% in 2013, the proportion of respondents who said they turn to social media for customer service issues fell to 29% in 2016, NICE and BCG reported. By contrast, the proportion of respondents who use mobile apps for customer service edged up from 43% in 2013 to 46% in 2016.

Asked why they don’t use social media as a customer service... read why and the entire article here courtesy of Media Post.

Wednesday, March 9, 2016

Job Opening - SALES MANAGER Position

Do you enjoy recruiting, coaching and developing sales talent? Have a proven track record of hitting and exceeding revenue expectations? An innovator who has a passion for your clients and their success? We have a rare Local Sales Manager opening at WDEF-WDOD-WUUQ. Love to win? Tell us about yourself with a letter and resume.  Please send, or ask anyone interested to send resume and cover letter to: Bernie Barker, WDEF/WDOD/WUUQ Radio, 2615 S. Broad Street,  Chattanooga, TN 37408. You may email it to bbarker@wdefradio.com or fax to (423) 321-6240.

Tuesday, March 8, 2016

The baffling reason many millennials don’t eat cereal

Few things are as painless to prepare as cereal. Making it requires little more than pouring something (a cereal of your choice) into a bowl and then pouring something else (a milk of your choice) into the same bowl. Eating it requires little more than a spoon and your mouth. The food, which Americans still buy $10 billion of annually, has thrived over the decades, at least in part, because of this very quality: its convenience.

And yet, for today's youth, cereal isn't easy enough.

Read the reason why and the entire article here courtesy of The Washington Post.

Monday, March 7, 2016

Average American Driver Spends $300 Annually to Repair Pothole Damage

The typical American motorist will spend $300 this year repairing vehicle damage caused by potholes, according to a new report by the AAA, and as the American highway infrastructure continues to worsen, the problem could continue to get worse.

Read the entire article here courtesy of The Detroit Bureau.

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